Updated on: October 26, 2024
At InnerVoice, your privacy is our priority. This policy explains how we collect, use, and protect your personal information when you use our app.
1. Information We Collect
- Provided Information: Your name, email, and any other details you provide when you create an account, submit feedback, or request support.
- Device Data: We record your IP address, operating system, and device type when you use our services.
- Cookies and Tracking: We use cookies to enhance the app’s functionality and user experience.
- Usage Analytics: We analyze how you interact with our app to improve our services using analytics tools.
2. How We Use Your Information
We use the collected data to:
- Provide, maintain, and enhance our services.
- Communicate with you, including order confirmations, invoices, technical notices, updates, security alerts, and administrative messages.
- Understand and analyze how you use our services to improve and optimize them.
- Protect against misuse or unauthorized use of our services.
3. Information We Do Not Share
- Privacy of Your Thoughts: Your notes, recordings, and transcriptions remain private and secure within your account.
- Data Processing: Your thoughts and notes are processed using AI to provide personal insights, but they are not used to train AI models or shared externally.
4. Information We Share
- Service Providers: We work with trusted third-party providers (e.g., hosting, customer support, analytics) to ensure smooth operation of our app. We only share necessary information to provide these services.
- Legal Obligations: We may disclose your personal data if required by law, or to protect the rights, property, or safety of InnerVoice, our users, or others.
5. Data Retention and Deletion
- Retention: Your personal data is stored as long as your account is active or as needed to provide services. Upon account deactivation, data is retained for up to 30 days, after which it is permanently deleted.
- Deletion: You can request the deletion of your data anytime, and we will process the request within 30 days unless otherwise required by law.
6. Data Protection
We use both technical and administrative security measures to protect your data from unauthorized access or disclosure. This includes encryption, access control, and regular security audits.
7. Your Rights
- Access, correct, or delete your personal data.
- Restrict or object to the processing of your data.
- Withdraw consent at any time.
For such requests, contact us at: innervoice.founders@gmail.com
8. Changes to This Policy
We may update this Privacy Policy from time to time. The most current version will always be available on our website. If there are material changes, we will notify you via email or by posting a notice before the changes take effect.
9. Contact Us
For any privacy concerns or further clarification, reach out to us at: innervoice.founders@gmail.com